After Service

If any of our furniture products break or fail under normal use, we will repair them free of charge according to the details printed on the warranty.

・ The warranty applies for a period of one year after purchase.
・ Repairs after the warranty expires will be performed at additional charge.
・ The warranty is only valid within Japan.

※Unless otherwise noted, we do not offer warranty or repair services for non-furniture products.
Tel: 0120-101286
E-mail: afterservice@cassina-ixc.jp

Weekdays 13:00-17:00
※After-sales service representatives are not available on Saturdays, Sundays or holidays.

Furniture Repairs and Warranty